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Returns & Exchanges

It’s OK if it wasn’t what you wanted.

We live to make our customers happy. And if you’re not happy with an item, you can return it for a refund within 30 days as per the policy below.


Here’s how it works:

  1. Fill out the Return Form enclosed with your order. Can’t find it? Download one here.
  2. Ship the item and a completed Return Form to us within 30 days of your invoice date. Our address is on the form.
  3. We’ll process your return and refund your credit card. You’ll get an email when it’s complete.


Some important details:

  • Any returned items must be unworn and in the condition you received them with tags attached.
  • You’re responsible for shipping charges. (Please note we can’t accept C.O.D packages.)
  • Protect yourself by using an insured and trackable shipping method. Remember to record your tracking number.
  • We can’t accept returns on final sale merchandise. Final sale items are clearly marked.
  • We also can’t accept returns purchased from other retailers besides If you have purchased something from another retailer, please contact them regarding a return or exchange.



Upon receipt of your return it can take up to 7 days for it to be inspected and processed. Once refunded it may take up to two billing cycles to appear on your statement, depending on your credit company.


Defective/Damaged Items

If you received a defective or damaged item, please contact us at 888.986.6438 or Our hours are 9:00 am to 6:00 pm EST Monday to Friday, but you can also leave a message and we’ll get back to you as soon as possible.



Although we don’t offer exchanges, if your purchase was made using a discount code, or if you purchased at a special promotional price, we will honor an exchange request. Just write a note on your return form stating that you would like us to exchange your item, and please indicate the size and color. Once we receive your return and it is processed, we will ship you your exchange request. Otherwise, we ask that you return your item and place a new order on line. Please note: Upon receipt of your return it can take up to 7 days for it to be inspected and processed and your exchange request shipped out.