Welcome to the Yummie Life Help Page. If you don’t find an answer to the question that you are looking for on this page please contact us here.

Payment Methods:

YummieTummie.com accepts the following methods of payment for purchases:

Credit cards accepted:

VISA	Mastercard	American Express

Other forms of payment:

• Online gift certificates
• PayPal

We do not accept:

• CODs
• Layaway plan
• Personal checks
• Money orders
• Credit cards issued by banks outside the U.S., Canada or Japan
• Credit cards with billing addresses outside the U.S., Canada or Japan

PayPal®:

• How does PayPal work?

  PayPal is used to securely send payments over the Internet. You can choose to pay from your PayPal® account balance, a credit card, debit card or bank account. To make a PayPal® purchase, select PayPal® during checkout on the YummieTummie.com Web site and choose your method of payment. Your funds are transferred immediately and securely.

PayPal® is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal® to send money, recipients never see your bank account or credit card numbers.

• How Do I Contact PayPal® Customer Service?

  For the fastest response, you may access the user-friendly Help Center. Developed by the PayPal® Customer Service team, this Help Center contains a comprehensive information database. Simply type a question into the search box to receive a complete answer.

  If you do not find the information you need in the Help Center, PayPal® Customer Service representatives are available to assist you. Send an e-mail for a prompt response or contact PayPal® directly by phone: Customer Service: 1-402-935-2050 (a U.S. telephone number) 4:00 AM, PDT, to 10:00 PM, PDT, Monday through Friday 6:00 AM, PDT, to 8:00 PM, PDT, Saturday and Sunday

  Sign up for PayPal® now.

Shipping & Delivery:

• We do not ship to P.O. Boxes.

• Yummie Tummie will ship directly from our US warehouse to your Canadian residence. Orders usually arrive within 3-5 business days (for in-stock items) and we charge a flat $25 for all Canadian shipments. Unfortunately we cannot offer free shipping on international orders. You will be responsible for all duty and taxes on the items you order once they arrive in Canada. The duties and taxes are determined by your national and governmental laws.

Order Status & Tracking:

Step 1: After you place your order with us, you will receive a confirmation email that we have received your order. If an item is on back order, we will not charge your credit card until the item is in-stock and ships. A customer service representative will reach out to you when an item is on back order and confirm when you will receive the item.

Step 2: You will receive another email from us when your order ships with the tracking information for that order. Please save this information in order to track your order at http://www.fedex.com/us/. If you need additional information please use our contact form or call our customer service team at 1.888.986.6438.

Returns Policy:

Making you look and feel Yummie is our #1 goal. It is important to us that you are completely satisfied with your purchase. If for any reason you do not absolutely love your selections, we will gladly issue a refund for the value of the merchandise within 30 days of purchase with our return policy outlined below:

• You will be responsible for shipping charges of the returned product. Please do not mail any package C.O.D., as they cannot be accepted.
• Returns are to be made within 30 days of your invoice date.
• Merchandise must be in the condition you received them with tags still attached and unworn.
• Please make sure to use a trackable shipping method and to record your tracking number when returning merchandise. Shipping and handling charges will not be refunded.
• Please allow 7 to 10 business days for your return to be received at our order processing center. Once your return is received and inspected at our order processing center, your refund will be processed and a credit will be applied to your account. This usually takes 72 hours but it can take an additional 2-10 business days after your credit is applied for it to post to your account.
• We do not accept returns on final sale merchandise. At the time of purchase, we clearly state no returns or exchanges on the product details page. All final sale items are final sale.
• We do not accept returns from other retailers where you may have purchased a Yummie product. We only accept returns from www.yummielife.com.
• If you are unable to locate your Return Form, please download a new form. You can fill it out online and then print it, or print out a blank form and complete it by hand.

Please send your package, including your return form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.

If you are unable to locate your Return Form, a printable return form is available.

Yummie by Heather Thomson
C/O North Bay Distribution RETURNS PROCESSING
2029 E. Monte Vista Ave Door A28
Vacaville, CA 95688

At this time, we do not process exchanges. If you want to return your garment for an exchange, use this return form and place a new order on the site. For the latest information on available styles, colors and sizes please shop and check back on the site frequently. If you have additional questions please contact us at contactus@yummielife.com or 888.986.6438 between the hours of 9-5pm EST Monday – Friday.

Wholesale Orders:

If you have a store and you would like to inquire about starting a wholesale account with us, please use our contact form here.

Media Requests:

If you have a media request, please contact Kristy Watson at 646-929-8347 or email kwatson@yummielife.com

Promotions Discounts & Coupons:

We reserve the right to cancel or modify a promotion, discount or coupon at any time without obligation. There are no adjustments given on previous purchases if a promotion becomes active after a purchase. Unless otherwise stated in writing on a specific promotion, there is a limit of 1 coupon per customer per transaction. Discounts cannot be combined with other promotions, free product, coupons or giveaways. Raffle or giveaway items have no cash value and are not available for exchange.